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Reservations and Policies FAQ
How do I make a reservation?
What Is the cancellation policy?
If Paying By Creditcard (VISA or MASTERCARD)
A “Value Certificate” for a portion of the deposit is available if cancellation is received a minimum of two weeks before arrival date AND the vacancy is filled. A “Value Certificate”, should there be one, will be made (whenever possible) within the week following the date of the cancelled reservation. Last minute cancellations or reservation changes: Guests who make last minute cancellations or reservation changes will be responsible for and must still pay the whole original reservation rate. A “Value Certificate” to be used another time will be made only if the room (the guest vacated) can be rented at the last minute. A “Value Certificate” is a certificate valued for portion of the Deposit or Full Reservation Rate which can be used before the date of expiry by that guest only (it is not transferable). The value of the Certificate may be put towards accommodation only.If Paying by E-TRANSFER
100 percent of the rate is paid at the time of reseration is being made. Your Host will ask for a credit card to be placed on file and the e-Transfer should be received within an hour (or discussed time) of making the reservation to secure the reservation process. Please be advised that no reservation is secure without receipt of the e-Transfer. Cancellations can be made up to 48 hours prior to 12:01 am of the reservation date. If a cancellation is requested prior to 48 hours the guest is elligable to receive a refund. $50 per night will be held back if the Suite/Room is not rebooked. $25per night will be held back if the Suite/Room is rebooked. With in a week following the Reservation departure date the Guest refund will be made by e-Transfer. Last minute cancellations not meeting the 48 hour rule guests will forfeit their full deposit.What's the difference between a suite and a room?
What is a light beverage package?
How many people can you accommodate?
Who is an alumni?
A Sunny Rock B&B Alumni is a returning Guest who have stayed overnight a minimum of 2 nights. An alumni is eligible for Alumni rates noted on the room/suite description or discussed with the Host..
How many rooms/suites do you have?
Sunny Rock B&B has 4 large suites all with a comfortable sitting area, a fireplace, full ensuite bathroom and a queen or 2 twin beds in the bedroom. The rooms are smaller bedrooms with a double bed, two piece or shared washroom.
Is there a TV in the room?
General Sunny Rock Info FAQ
Who are the rooms named after?
Do you take Children?
Do you allow dogs?
Do you do weddings?
What does "wifi detox" mean?
So many folks today take their computer, tablets and smart phones with them everywhere they go…even on holiday. Sunny Rock B&B is the perfect place to get away from using your electronics. We invite you to the challenge and to have quality time with your partner or a good book. Please be sure to download anything you require before you leave home.
Where do I smoke?
You are welcome to smoke anywhere on the large deck, under your personal room/suite window, that there is a sand filled ceramic flower pot. Please be considerate of others in close vicinity who may object to your smoking. We do ask guests to not smoke off the bedroom balcony suites. Should you be on the grounds or at the Scott’s Dam please pocket your butts and be careful of ash flicks. Sunny Rock B&B is a historical log building and we are always concerned about fire and sparks.
Is Sunny Rock B&B air conditioned?
What's for breakfast?
Where do we eat dinner?
Around Sunny Rock FAQ
What is there is do on your property?
The Sunny Rock B&B has bikes and helmets, canoes, kayaks and a paddle boat for guest use. All use of watercraft requires swimmer confidence with PFD and the expectation participants will use a properly sized Personal Floatation Device.
Can we use your waterfront equipment?
What do I need to know about swimming?
Guests enjoy swimming in Canning Lake. On the top side of the Scott’s Dam is a place to swim against a current. Your host will give you a brief explanation on the safety of swimming in a current. Your foot safety is important to us . We require wet shoes to be worn swimming in this area as it is also used for fishing. Please be prepared to bring your own water shoes.There are Public beaches through out the Haliburton Highlands, pleas inquire with the Sunny Rock B&B Host.
How close are the hiking, snowshowing and cross country ski trails?
The nearest woodsy and wetland hiking trail is Snowdon Park (5 Kim of trails) and is a kilometer away from Sunny Rock Bed and Breakfast. Ask about Barnhan Creek or the Dahl Forest only 10 minutes drive away. There are hundreds of walking, hiking, snowshoeing and cross country ski trails all over the Haliburton Highlands.
What nature will I see on the river?
What happens if I'm afraid of dogs?
Our Cody is a small rescue K9 Terrier/Beagle mix dog. Because of his early formative history Cody will bark and be assertive upon guest arrival. Fear not. We invite the guests to walk right in, ignore his antics and he will mellow and turn to mush. Cody is a gentle dog. Cody will not be anywhere there are people eating. He may come over and lean on your leg or sit on your feet so you will pat his head. So many of our guests who arrive nervous of dogs head home feeling more comfortable.